Privacy Policy

PRIVACY POLICY

Welcome to www.Medshop.com (the "Site"), a website operated by Medshop Distributors, LLC ("Medshop Distributors", "we", "us", or "our"). MEDSHOPTM and the MEDSHOP LogoTM design are service of Medshop Distributors, LTD and represent the goodwill of our company. We provide our users (collectively, "you" or "your") with an e-commerce marketplace to learn more about and purchase our products, as well as a number of related services (collectively, the "Services"). We know you are concerned about your privacy, so we developed this privacy policy ("Privacy Policy") to explain how we collect, use, and disclose information from and/or about you, whether you are simply visiting our Site or whether you are making a purchase. The Site is an online vehicle for the browsing and purchase of products.

Medshop Distributors is committed to maintaining the privacy and security of our customers’ personal information. Through this privacy statement, we want to assure you of our commitment to privacy and security. Our privacy philosophy is based on the concept of fair information practices. This means we provide our customers with notice of how we manage information so that they can have a more informed understanding of how we operate.

How We Collect Information - Personal Information

In general, the Personal Information we gather enables us to process your orders and to provide the Services to you. We collect Personal Information that you submit to us voluntarily when you register or order products. To create an "Account" with a user name, we require that you provide certain Personal Information, including your name, email address, mailing address and phone number. We may also ask you to provide certain optional Personal Information, such as your age and gender, to help us learn more about the use of the Site and/or Services. Personal Information that we collect is stored on our servers in the United States of America.

One type of Personal Information we collect when you purchase products through the Site is "Payment Information", which means the information necessary to process a payment from you, including the following:(i) your name as it appears on the card, (ii) the credit card type (VISA, MasterCard, American Express or any other issuer then accepted by Medshop Distributors), (iii) a valid credit card number; (iv) the date of expiration of your credit card, (v) your billing address, and (vi) any activation numbers or codes needed to charge your card. If you have an Account, we will store this information, unless you request us not to do so (for information about making this request, please see the section below regarding deleting and changing your information).

To receive our newsletter, you must provide your email address. When you communicate with us through our Site or by sending us an email, we may collect and store any information that is contained in your communications with us. You can choose not to provide us with certain information, but this may limit the features of the Site or Services you are able to use.

Anonymous Information

As you use the Site or Services, certain Anonymous Information may be passively collected and stored, such as your Internet protocol address, browser type, and access times. We may also use Cookies (as defined below) and navigational data like Uniform Resource Locators (URLs) to gather information regarding the date and time of your visit and the solutions and information for which you searched and viewed. "Cookies" are small pieces of information that a website sends to your browser while you are viewing a website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies. You can instruct your browser, by changing its options, to stop accepting Cookies or to prompt you before accepting a Cookie from the websites you visit. If you do not accept Cookies, however, you will not be able to purchase any products through the Site.

We will use your Personal Information to

  • Administer your Account;
  • Process your payments and fulfill your orders;
  • Provide you with Services and customer support;
  • Tailor the features, performance and support of the Site or Services to you;
  • Market our products and services to you and those of third parties we believe may be of interest to you;
  • Respond to your requests, resolve disputes and/or troubleshoot problems;
  • Improve the quality of the Site and the Services; and
  • Communicate with you about the Site and the Services.

We may also use your Personal Information to create Anonymous Information records by excluding information that makes the information personally identifiable to you. You can opt out of receiving certain communications from the Site such as our newsletter by (i) clicking the “Unsubscribe” link at the bottom of each email, (ii) calling us at the number below, (iii) clicking the opt-out on your Account page, (iv) emailing us at customer.service@medshop.com or (v) sending us a request by postal mail. Please note that even if you unsubscribe or opt-out, we may still send you order, Site and Service related communications (e.g., emails related to your orders or comments].We may, through our use of Cookies, keep you logged into our Site, track your session history, and tailor content and advertisements to you. We may use your Anonymous Information to analyze usage patterns so that we may enhance the Site or Services and improve our internal operations and the content of our software. With your consent, we may combine such data with certain of your Personal Information. We may also de-identify or anonymize your Personal Information (thereby creating Anonymous Information). We may use your Anonymous Information to analyze usage patterns so that we may enhance the Site or Services, improve our internal operations and the content of our software, notify visitors about updates to our Site or Services, and improve the efficacy of our content and advertisements that appear on the Site.

How We Disclose Information - Personal Information

We may disclose certain Personal Information:

  • To third party vendors who help us provide the Services or the Site, including vendors that process purchases for us;
  • To third parties to whom you ask us to send Personal Information (including when you purchase e-gift cards for such third parties);
  • To any subsidiary organizations, joint ventures, or other organizations under our control (collectively, "Affiliates"), in which case we will require our Affiliates to honor this Privacy Policy; or
  • If we believe in good faith that such disclosure is necessary to (i) resolve disputes, investigate problems, or enforce our Terms of Use; (ii) comply with relevant laws or to respond to requests from law enforcement or other government officials relating to investigations or alleged illegal activity, in which case we can (and you authorize us to) disclose Personal Information without subpoenas or warrants served on us; or (iii) protect and defend our rights or property or the rights and property of you or third parties.

We reserve the right to disclose Anonymous Information publicly without restriction, including to third party vendors who may help us enhance or provide the Site or Services or to third parties. Information Disclosed to Third Parties

This Privacy Policy addresses our use and disclosure of information we collect from and/or about you on the Site or through the Services. If you disclose information to other third parties, different rules may apply to their use or disclosure of the information you disclose to them. The use and disclosure restrictions contained in this Privacy Policy will not apply to any third party. We do not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable.

Please be aware that any Personal Information you make available to us on social networking websites may also be made available generally on those websites, including to third parties, pursuant to your privacy settings on such websites. Please be thoughtful about your privacy settings on such social networking websites.

The Site may contain links to other websites that are not owned or controlled by us, including our partner sites. We have no control over, do not review and are not responsible for the privacy policies of or content displayed on such other websites. When you click on such a link, you will leave our Site and go to another site. During this process, another entity may collect Personal Information or Anonymous Information from you. The Site may also contain links to other websites controlled by us but which operates under different privacy policies. Please review the privacy policy of any new website you visit.

Updating and Controlling Your Information

If you have an Account with us, you may update certain of your Personal Information on our Site. You may also email us at customer.service@medshop.com or call us at 1(800) 844-1245. You may request deletion of your Personal Information by us, but please note that we may be required (by law or otherwise) to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete Personal Information, it will be deleted from the active database, but may remain in our archives and we may also retain Anonymous Information about your use of our Services. Once we disclose some of your Personal Information to third parties, we cannot access that Personal Information any longer and cannot force the deletion or modification of any such information by the parties to whom we have made those disclosures.

Third Party Activities on the Site

We allow third-party companies, including, to collect certain anonymous information when you visit our website. These companies may use non-personally identifiable information during your visits to this and other websites in order to provide advertisements about goods and services likely to be of greater interest to you. These companies typically use a cookie or a third party web beacon to collect this information. To learn more about this behavioral advertising practice, you can visit www.networkadvertising.org or www.addthis.com/privacy.

We may contract with third party service providers to help manage and optimize our Internet business and communications. For example, we may use the services of a marketing company to help us measure the effectiveness of our advertising and how visitors use our Site. The information collected helps us learn things like what kinds of customers our Site attracts and what kinds of offers our customers like to see.

We may also enable advertisers and ad servers to promote third-party products and/or services by placing advertisements on the Site. These advertisers and ad servers may use Cookies and/or web bugs (which are usually small, transparent graphic images) in order to monitor information related to served advertisements and to serve advertisements to you based on your behavior on this or other sites. Clicking on such advertisements will direct you to the website of a third-party and the advertiser. This Privacy Policy does not cover the privacy practices of any advertisers or ad servers.

 Choice

We will give you options about how the personal information that you provide us may be used. Before we use your personal information for any purpose, we will give you choices about whether or not to allow us to engage in that use. We will give you the opportunity to keep us from using or sharing the personal information that you have provided to us for purposes other than to fulfill your request. To exercise this choice, we will allow you to notify us of your preferences during the information collection process. If there are third parties that process Medshop Distributors data, we will require them to hold all personally-identifiable information confidential, and to use our customer information only for the purpose of fulfilling their business obligation. Medshop Distributors does not sell personally identifiable information to third party marketers.

Online Advertising We Use

We use Google AdWords Remarketing to advertise across the Internet. AdWords remarketing will display relevant ads tailored to you based on what parts of our website(s) you have viewed by placing a cookie on your machine. THIS COOKIE DOES NOT IN ANYWAY IDENTIFY YOU OR GIVE ACCESS TO YOUR COMPUTER The cookie is used to say "This person visited this page, so show them ads relating to that page." Google AdWords Remarketing allows us to tailor our marketing to better suit your needs and only display ads that are relevant to you. These online advertising services may include:

  1. Google Analytics

  2. Google Adwords

  3. Google Remarketing

  4. DoubleClick Cookie

    How to Opt Out of Remarketing and Advertising If you do not wish to participate in our Google AdWords Remarketing

  1. You can opt out by visiting Google's Ads Preferences Manager.

  2. You can also opt out of any third-party vendor's use of cookies by visiting www.networkadvertising.org/choices/.

  3. Google Analytics Opt-out Browser Add-on.

    To view more information regarding cookie settings

  1. For Microsoft Internet Explorer: http://www.microsoft.com/info/cookies.mspx

  2. For Google Chrome: http://www.google.com/support/chrome/bin/answer.py?answer=95647

  3. For Mozilla Firefox: http://support.mozilla.com/en-US/kb/Enabling%20and%20disabling%20cookies

  4. For Apple Safari 5: http://docs.info.apple.com/article.html?path=Safari/5.0/en/9277.html


    Registration

    In order to process your orders placed on this website, you must first complete the registration form. During registration, you will be required to provide your contact information, which includes your name, e-mail address, telephone number and street address. This information is used to provide you with important Medshop Distributors and its affiliate’s services such as automated order status updates via e-mail.

    Orders

    Most of the information collected in the registration process will be used to process orders. During the order process, you will have to provide financial information such as your credit card number, expiration date, money order, wire transfer or check information. This information is used for billing purposes and to fulfill your order. If we have trouble processing an order, we will use this contact information to get in touch with you. To properly process your credit card information, we must share your personal and financial information with the merchant bank for authorization and approval. This process is protected by an enhanced security system. See the Security section below for more details on security measures and procedures. We do not share your personal and financial information with any third parties, except those specified in the Sharing section of this policy.

    Log Files

    We use IP addresses to analyze trends, administer the site, track user movement, and gather broad demographic information for aggregate use. We do not link IP addresses to personally identifiable information, and we do not distribute or share IP information with any third parties.

    Sharing

    We may employ third party companies to perform functions on our behalf. These functions may include order fulfillment, package delivery, marketing assistance, postal and e-mail delivery, customer service, data analysis, and credit processing. The third parties we contract for these purposes have limited access to your personal information and may not use it for other purposes.

    We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.

    Reviews

    The reviews section of the www.medshop.com website and its affiliates is for the purpose of sharing positive experiences. The reviews section is moderated to ensure accurate and positive testimonials. Published reviews are genuine and are not edited or altered by Medshop Distributors and its affiliates. Medshop Distributors reserves the right to post or remove any review at its discretion.

    By posting your comment(s) or review(s) ("Review") on our website, you give us permission to reprint or use the Review in connection with our business. You also are agreeing to the following: (1) The reprint or use of the Review will be at our discretion and without compensation; (2) We may use the Review with or without any pseudo (pen) name credit; (3) Our right to use the Review is perpetual and may be assigned by us; (4) We may use the Review locally, nationally or globally and such use may be made in any media, information or communication platform (including Internet advertising) currently in use or later developed; and (5) You and not someone else composed and posted the Review.

    Other than your pseudo (pen) name, which we may or may not use, your personal contact information will not be disclosed in connection with our reprint or use of your Review.

    Children

    Medshop Distributors and its affiliates does not sell products for purchase by Children. If you are under the age of 18, you may only use Medshop Distributors and its affiliates in the presence of a consenting parent or guardian. We will not knowingly or intentionally collect personal information via the Internet from children under the age of 13. Medshop Distributors and its affiliates is committed to protecting the welfare and privacy of children.

    HIPAA at Medshop Distributors

    As a key provider of services and technology to the healthcare industry, Medshop Distributors has implemented programs to address the transaction standards, and the privacy and security implications of the rules promulgated pursuant to the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”).

     Security

    Medshop Distributors has put in place what we consider appropriate physical, electronic, and managerial procedures to safeguard and secure your Personal Information. Among the security measures taken are SSL Technology and, if you have an Account, a login process requiring a password and username. If you become aware of any loss, theft or unauthorized use of your password, please contact Medshop Distributors’ Customer Service Department by email at customer.service@medshop.com, or by phone at: 1(800) 844-1245.

    Changes to this Privacy Policy

    This Privacy Policy is subject to revision from time to time on a going-forward basis. We will post any revised version of the Privacy Policy on this page. If we make any material changes to it, we will also send you notice to the last email address you have provided to us. Continued use of our Services following notice of such changes will indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.

    Terms of Use

    This Privacy Policy is governed by Medshop Distributors’ Terms of Use. We request that you carefully read our Terms of Use before using the Site.

    Contact Us

    If you have questions or concerns about our Privacy Policy, please contact us by sending an email to: customer.service@medshop.com or by calling us toll-free at 1(800) 844-1245, Monday through Friday, 9:00am – 6:00pm Eastern Time. We will attempt to answer all emails within three (3) business days.

    This Policy was last revised: January 1, 2016.